Ouch, my calves hurt!
Lilacs are blooming, and I can smell them from down the street.
Hmm, someone is grilling burgers.
Someone else is grilling meat and it smells better than the other guy's.
When I'm listening to Here Come the Mummies, it turns my evening walk into an evening strut.
Gosh durn those are some huge ass lilac bushes!
I'm sorry, what? Oh, no, I'm not whoever you thought I was. Sorry.
I think I just broke up a neighborhood cat council meeting.
Man, I can't wait til they turn these fountains on!
Ah, I love being able to see downtown Indy from my neighborhood.
I'm going to pretend I picked the more uphill/downhill side of my neighborhood to walk on purpose.
Check it out! The smokers are still out on the steps!
I'm glad I did something healthy for my body today.
Wednesday, March 28, 2012
Saturday, March 24, 2012
Whoops! I did something new!
I know you're out there, stalkers! So here, read more of my words.
rachelsreadingroundup.blogspot.com
It's words about books. Books that I have read. And maybe it will inspire you to read those books too.
rachelsreadingroundup.blogspot.com
It's words about books. Books that I have read. And maybe it will inspire you to read those books too.
Saturday, March 3, 2012
Really? Really?
So, I'm going to preface this with the statement that I think I'm probably PMSing. I mean, that would help explain the moodiness and cravings for Chinese food. Also, I ate something and now I feel better. So that could be part of it.
Anyway, I never thought that trying to cancel my AT&T Uverse internet would be this big of a pain in the butt. Now I know it is.
First of all, I tried to go into an AT&T store to cancel my service and return my box. They very kindly told me that I had to call a certain number to take care of it. So I tried calling it today and first of all, I know calling customer service at 2 pm on a Saturday afternoon is bound to be one of the peak times, but a 20 minute wait seemed a little long. Then my brother came and I had to go let him in.
Of course as soon as I get to the front door is when the service rep picks up. I have to rush back to the apartment to get the info, and it takes a little bit, but I get there. Then when I go to find the acct number on the page, it tells me that the website is upgrading and I can't see it. So I then I'm supposed to give this guy a PIN that I made up a year ago and haven't used since. Or answer some questions that I gave my best answers to and those weren't correct. My childhood hero? Of course it's Annie Oakley, it has to be. Who the fuck else would I pick?
I try a couple of PINs and another answer to the question (Snow White) but nothing works. I will admit at this point I get a little testy. I kind of spew for a few seconds about how I don't like being put through all this rigamarole just to cancel my internet service. I don't yell, I don't curse, I just say what I feel about it. But I know you can hear the stress behind my voice. The Customer Service Rep explains to me how the SEC has to have all of this stuff, and I can hear the frustration in his voice. He is on the Saturday Afternoon Shit Shift on AT&T Customer Service Team, so I can't blame him entirely, but still.
So instead they try the whole calling me on the number I'm talking on thing, but I don't really understand how call waiting works, and he has to call me a second time. I answer the other line and he gets a snotty sort of attitude with me, which I don't appreciate. Then he hangs up and I have to switch back to the other line, which is on hold.
Since I've NEVER put someone on hold on my phone, I have no fucking clue how to unhold someone. I try pushing this button and that, poking here and there and NOTHING I try works. NOTHING. I'm crying by this point and my brother is here, so I ask him for help, and he gets it, but by the time I get back on the line, the Customer Service Rep has HUNG UP. ON ME.
I was so mad. Like, break something mad. But I paced around a little bit, crying more, put my phone down on the couch, and decided I wasn't going to call back today. So, I figure it's PMS and probably not having had anything to eat since my 11 brunch with Besser.
So I ate something and have since calmed down, but I'm still not calling back today.
Anyway, I never thought that trying to cancel my AT&T Uverse internet would be this big of a pain in the butt. Now I know it is.
First of all, I tried to go into an AT&T store to cancel my service and return my box. They very kindly told me that I had to call a certain number to take care of it. So I tried calling it today and first of all, I know calling customer service at 2 pm on a Saturday afternoon is bound to be one of the peak times, but a 20 minute wait seemed a little long. Then my brother came and I had to go let him in.
Of course as soon as I get to the front door is when the service rep picks up. I have to rush back to the apartment to get the info, and it takes a little bit, but I get there. Then when I go to find the acct number on the page, it tells me that the website is upgrading and I can't see it. So I then I'm supposed to give this guy a PIN that I made up a year ago and haven't used since. Or answer some questions that I gave my best answers to and those weren't correct. My childhood hero? Of course it's Annie Oakley, it has to be. Who the fuck else would I pick?
I try a couple of PINs and another answer to the question (Snow White) but nothing works. I will admit at this point I get a little testy. I kind of spew for a few seconds about how I don't like being put through all this rigamarole just to cancel my internet service. I don't yell, I don't curse, I just say what I feel about it. But I know you can hear the stress behind my voice. The Customer Service Rep explains to me how the SEC has to have all of this stuff, and I can hear the frustration in his voice. He is on the Saturday Afternoon Shit Shift on AT&T Customer Service Team, so I can't blame him entirely, but still.
So instead they try the whole calling me on the number I'm talking on thing, but I don't really understand how call waiting works, and he has to call me a second time. I answer the other line and he gets a snotty sort of attitude with me, which I don't appreciate. Then he hangs up and I have to switch back to the other line, which is on hold.
Since I've NEVER put someone on hold on my phone, I have no fucking clue how to unhold someone. I try pushing this button and that, poking here and there and NOTHING I try works. NOTHING. I'm crying by this point and my brother is here, so I ask him for help, and he gets it, but by the time I get back on the line, the Customer Service Rep has HUNG UP. ON ME.
I was so mad. Like, break something mad. But I paced around a little bit, crying more, put my phone down on the couch, and decided I wasn't going to call back today. So, I figure it's PMS and probably not having had anything to eat since my 11 brunch with Besser.
So I ate something and have since calmed down, but I'm still not calling back today.
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